Shikhar KC

Technical Proficiency

A comprehensive overview of the key technologies, tools, and platforms I work with as an IT Support Specialist.

Operating Systems

  • Windows 11 logoWindows 11
  • Windows Server logoWindows Server
  • Linux logoLinux
  • macOS logomacOS

Networking

  • TCP/IP, DNS, DHCP, VPN logoTCP/IP, DNS, DHCP, VPN
  • Palo Alto Firewall logoPalo Alto Firewall
  • Wi-Fi (802.11ac/ax) logoWi-Fi (802.11ac/ax)
  • Packet Analysis (Wireshark) logoPacket Analysis (Wireshark)

Directory Services & Cloud

  • Active Directory logoActive Directory
  • Microsoft Entra ID (Azure AD) logoMicrosoft Entra ID (Azure AD)
  • Microsoft 365 Admin logoMicrosoft 365 Admin
  • Amazon Web Services logoAmazon Web Services

ITSM & Ticketing

  • ServiceNow logoServiceNow
  • Jira Service Management logoJira Service Management
  • Zendesk logoZendesk
  • Freshdesk logoFreshdesk
  • Confluence & ITIL Practices logoConfluence & ITIL Practices

Remote Support & Collaboration

  • TeamViewer logoTeamViewer
  • AnyDesk logoAnyDesk
  • Microsoft Teams logoMicrosoft Teams
  • Slack logoSlack

Security & Endpoint Management

  • Microsoft Intune logoMicrosoft Intune
  • CrowdStrike logoCrowdStrike
  • Sophos logoSophos
  • BitLocker Encryption logoBitLocker Encryption

Virtualization & Hardware

  • VMware vSphere/ESXi logoVMware vSphere/ESXi
  • Microsoft Hyper-V logoMicrosoft Hyper-V
  • Proxmox VE logoProxmox VE
  • Dell & HP Hardware logoDell & HP Hardware

Scripting & Automation

  • PowerShell logoPowerShell
  • Bash Scripting logoBash Scripting
  • Python logoPython
  • Ansible logoAnsible